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Recognizing Cody Marrs

Hello,



I just wanted to inform you about an experience I had at your Forest Lakes store yesterday....



I stopped there around 7:30 in the evening with a small puncture in one of my tires that was slowly leaking air. When I arrived, it was obvious the store was closed, so I decided to change my tire in your parking lot. Just as I was about to start, one of your employees came out of the shop to see if I needed any help. He explained that everyone had left for the evening and it was just he and the manager left at the store, so there was no way to repair the tire that night. However, instead of just turning me away, as a lot of businesses would have, he offered to pull my car into the shop and put the spare on for me so I didn't have to try to do it in the rain. After he put the spare on, he marked the hole and kept my tire so they could fix it first thing in the morning. I was completely impressed by this gesture, and the fact that he stayed to help me when he was trying to leave for the night.



The gentleman's name is Cody Marrs, and he is a great ambassador for your company! I hope wherever this email goes, it will get to somebody that can give Cody some recognition. This is the kind of thing that can really make someone loyal to your company.



Very Sincerely,



Alex

Written on Wednesday, May 31, 2017 by Lead
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